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gb500 Sending material for review before a meeti
gb500 Sending material for review before a meeting ? This one-page letter serves as a cover letter when sending material to someone in advance of a meeting. It reminds the reader to preview the ...

bc501 - Announcing Price Increase-Higher Costs
bc501 - Announcing Price Increase-Higher Costs -- Use this letter to announce to your customers that you will be increasing your fees due to rising operational and overhead expenses. Like bc500, t...

lc-1000 - Response to Customer Complaint
lc-1000 - Response to Customer Complaint Use this letter to respond courteously and professionally to virtually any customer complaint, whether regarding a product or service problem. Its warm, ...

j900 - Withdrawing from Consideration
j900 - Withdrawing from Consideration In the event that you wish to withdraw your name from consideration for a job before you have heard the employers decision, this letter provides a structure ...

j202 - Cover Letter-Student
j202 - Cover Letter-Student This letter is ideal for the student who may not possess business world experience but has gained work experience during college years through part- or full-time emplo...

j100 - General Ad Response Letter
j100 - General Ad Response Letter This one-page letter provides the basic structure for a resume cover letter sent in response to an advertisement seen in a newspaper, magazine, website or journa...

gb400 Confirming Rescheduled Appointment
gb400 Confirming Rescheduled Appointment ? This brief letter confirms in writing an appointment for which the time, date or location has been changed since the arrangements were made.

j200 - General Ad Response Letter
j200 - General Ad Response Letter This one-page letter also provides the basic structure for a resume cover letter sent in response to an advertisement seen in a newspaper, magazine, website or jo...

j201 - General Cover Letter
j201 - General Cover Letter This is a strong letter that will present you as a qualified candidate if you can deliver most, if not all, of the attributes sought by the employer. The letter guide...

j700 - Accepting a job offer
j700 - Accepting a job offer This brief, yet vital letter provides the basic structure for an acceptance letter should you wish to document the position, salary and starting date agreed upon verb...

p100 - Congratulations on New Position
p100 - Congratulations on New Position -- Use this brief, but sincere letter to congratulate someone who has been promoted at work or elected to a board, club, association or similar membership org...

j800 - Rejecting a job offer
j800 - Rejecting a job offer This one-page letter provides the basic structure for turning down a job on paper. It can be used without explaining the reason for your decision, or should you wish...

j300 - Networking Letter
j300 - Networking Letter -- Use this one-page letter to ask a professional for assistance with your job search. Several openings are provided from which to choose in order to establish a connecti...

J2001 Positive Letter of Resignation
j2001 Positive Letter of Resignation -- This letter works well when you are leaving your organization to join another and have enjoyed your job, your employer and your overall experience. Use it t...

GB-1001: Request for Guest Speaker
This letter/e-mail is ideal for inviting someone of prominence to serve as a Speaker at your organizations upcoming event or conference. It is warm yet professional, complimentary and information...

GB-601 Thanks for a Meeting-Negative Outcome
Thank you for a Meeting Negative Outcome This brief letter can be sent to thank someone for a meeting while warmly acknowledging that the hoped-for outcome was not achieved. It is written in gen...

GB-700 Requesting Information from Customer
Requesting Information from Customer B A brief one-page letter requesting that the customer provide additional information or documentation; includes instructions for supplying the information (pho...

fs500 - Introduction to Trust Services
fs500 - Introduction to Trust Services This one-page letter is ideal for prodding customers into meeting with a Trust Officer. It refers to the impact market volatility can have on lifestyle and ...

GB-800 Requesting Completed Form from Customer
Requesting Completed Form from Customer A brief one-page letter requesting that the customer complete and return an enclosed form (not provided); includes instructions for returning the informatio...

bc-105 Introducing Your New Job to Your Old Custom
Maintain and build customer loyalty with this letter or e-mail. It announces your new job with another firm or organization, introduces the new product or service you will represent, provides upda...

bc-104 Welcoming Returning Employee
bc-104 Welcoming Returning Employee - Ideal as a letter, memo or e-mail, this informs your staff that a former employee is returning to the organization. In it, you re-introduce the employee and ...

p301 - Business Condolence Letter
p301 - Business Condolence Letter -- Use this letter to acknowledge the death of someone with whom you and/or your organization had a business relationship. Quite brief, highly professional, yet si...

p300 - Letter of Condolence
p300 - Letter of Condolence -- Here is a basic letter of condolence that is appropriate for use following the death of someone you know either personally or professionally. It is sincere and to th...

j400 - Follow-Up Letter
j400 - Follow-Up Letter -- After an interview, an effective follow-up letter reminds your interviewer of a connection you share and the strengths that pertain to the position for which you're apply...

gb600 Thank you for a meeting-Positive Outcome
gb600 Thank you for a meeting-Positive Outcome ? This brief follow-up letter thanks the reader for his or her time and participation, reiterates the mutual value of the meeting to both parties an...

sp-102 Introducing Professional New to Practice
bc-103 Introducing Professional New to Practice - Maintaining strong relationships with your clients is easy with this letter. Use it to introduce the new doctor, dentist, nurse, lawyer, real est...

j-203 Letter of Interest
Use this one-page letter before an interview to reinforce with your potential employer your interest in the job. In a warm, professional tone of voice, you refer to a recent conversation about the...

p200 - Anniversary of Account Opening
p200 - Anniversary of Account Opening -- Use this letter to commemorate the anniversary of your business relationship with a valued client, customer or member. It is brief, yet warm, and can be use...

BC-103 Introducing Professional New to Practice
Maintaining strong relationships with your clients is easy with this letter. Use it to introduce the new doctor, dentist, nurse, lawyer, real estate or other professional you add to your practice ...

gb100 Introducing Yourself as a Customer Represen
gb100 Introducing Yourself as a Customer Representative ? This one-page letter introduces you as a contact person for a customer/client. It offers a list of services from which you can select the...

SP204 Following Up with Info Enclosed
Following Up with Additional Information Enclosed This one-page letter does double duty. It serves as a follow-up after a meeting while also introducing additional information you are enclosing. ...

SP300 Stopped By, You Weren't In
"Stopped by, you weren't in" This very pleasant, yet brief note acknowledged that you dropped in but missed a prospective customer. It touches on business benefits that might spring from a partne...

gb200 Welcoming a New Customer
gb200 Welcoming a New Customer ? This one-page letter warmly welcomes a new customer to any type of organization (can be personalized) and previews the firm?s strong product/service and customer ...

SP500 Thanks for Sale
Thanks for sale This brief, but sincere letter serves as an intelligent B19and genuine way to thank someone for buying from you or your organization. It is suited for use in virtually any industr...

SP400 Let's Make a Deal
Let's Make a Deal -- The planning has been done, proposals submitted, costs analyzed and presentations delivered. Now its D-Day -- Decision Day. Send this sincere letter, suited for use in virtua...

SP202 Following Up After Mtg: Service Sell
Following Up after Initial Meeting: Service Sell -- This one-page letter informs your prospective customer that you have reviewed the information provided at (or after) your initial exploratory mee...

SP201 Following Up After Mtg: Product Sell
Following Up after Initial Meeting: Product Sell This one-page letter informs your prospective customer that you have reviewed the information he or she provided at (or after) your initial explora...

GB-1000 Invitation to and Thanks for Attending a S
Invitation to and Thank you for Attending Seminar (2 letters) The first of these one-page letters can be used to invite customers and prospects to a seminar or virtually any other event. It inclu...

fs200 Providing Information Requested by Customer
fs200 - Providing Information Requested by Customer -- This letter can be used to respond to a customer query regarding a particular product or service. It can be easily customized by adding a se...

GB-1100 Introducing Newsletter
Introducing Newsletter -- Use this letter to introduce a newsletter that you will send to customers, clients and/or prospects. You can either mail this in advance of or with the first issue. To m...

SP100 Requesting & Confirming Mtg: Product
sp100 Requesting and Confirming Initial Meeting: Product Sell (2) The first of these two short letters requests a meeting during which you will demonstrate the advantages your product(s) offer ...

SP200 Follow Up After Telephone Cold Call
Follow Up after Telephone Cold Call -- This one-page letter employs meaningful sales points and convincing tactics to help you make a sale. Use it in any industry after a successul telephone cold ...

SP101 Requesting & Confirming Mtg: Service
Requesting and Confirming Initial Meeting: Service Sell (2 letters) This set of two short letters requests and confirms an appointment with a prospective customer at which you will promote the ser...

SP600 Asking & Thanking for Referral (2 ltrs)
Asking and Thanking for a Referral (2 letters) In this set of two short letters, you ask a customer for a referral and thank him or her for providing it. The tone is professional, yet warm, and r...

GB-900 Enclosing and Thanking for Customer Survey
gb900 Enclosing and Thanking for Customer Survey (2) The first of these two one-page letters asks a customer to complete a survey (not included) that will be used to improve/expand/enhance the o...

np100 - Gentle Reminder
NP100 - Gentle Reminder -- This brief letter politely informs a customer that a payment is overdue. It is warm in tone to avoid offending someone who has, indeed, mailed a payment that has not bee...

bc600 - Announcing Change in Account
bc600 - Announcing Change in Account -- This one-page letter describes changes to an account, product or service. It is general enough to apply to any industry, yet includes prompts for customizin...

np102 - Strongly worded
np102 - Strongly worded -- This one-page letter requires only the addition of an account number (optional) and telephone number for immediate use. It is firm, direct and to point, suggesting that...

np103 - Final Reminder Before Referral to Collect
np103 - Final Reminder Before Referral to Collections Agency -- This one-page letter serves as a final reminder to a customer before the account is turned over to a collections agency. It is firm...

SP601 Asking for a Referral
Asking for a Referral With warmth and professional demeanor, this short letter gets immediately to the point. In it, you ask for a referral and promise to deliver expertise and service. With the...

fs100 - Thank you for Opening New Retail Account
fs100 - Thank you for Opening New Retail Account -- This warm, yet professional one-page letter welcomes a new customer to a bank or other financial services organization. It stresses a commitmen...

bc300 - Announcing New Communications System
bc300 - Announcing New Communications System -- This one-page letter announces the installation of your new communications technology, whether it is a telephone, fax, e-mail, computer or integrate...

np101 - Diplomatic
np101 - Diplomatic -- This one-page letter informs a customer that a payment is overdue and should be made at once. Its tone is warm but firm. The reader is asked to ignore the letter if payment ...

bc101 - Retiring, Introducing New Representative
bc101 - Retiring, Introducing New Representative This one page letter announces that you will be retiring and introduces your replacement. The tone is positive and upbeat, written to instill con...

bc202 Announcing Office Relocation for Unspecifi
bc202 - Announcing Office Relocation for Unspecified Reasons -- With minimal changes, this letter will serve you well when you wish to announce a move without detailing the reasons. In a general,...

bc102 - Introducing Replacement Representative
bc102 Introducing Replacement Representative -- Use this one-page letter to introduce yourself as a new personal or sales representative, liaison, account officer or manager. Text options are pro...

bc200 -Announcing Office Relocation to Larger Spac
bc200 - Announcing Office Relocation to Larger Space -- Customize this one-page letter for use when you are moving into larger or upgraded office space. It promotes your commitment to customer se...

gb300 Requesting and Confirming Appointment (2)
gb300 Requesting and Confirming Appointment (2) ? The first of these two one-page letters requests a meeting and requires very minor adaptation in order to personalize it for your situation. Wit...

bc201 - Announcing Office Relocation-Smaller Space
bc201 - Announcing Office Relocation to Smaller Space Because moving into a smaller office can be misinterpreted, this letter helps you present such a change in a positive light. Ideal for announc...

bc100 - Introducing New Representative
bc100 Introducing New Representative This one-page letter introduces a new employee. It provides space for supplying background or biographical information but can work equally well without it. ...

sp205 - Following Up with Trial Offer
sp205 - Following Up with Trial Offer -- Whether youre selling a product, service or program, this one-page letter helps you build new business after a sales call. In a tone that is professional,...

j1000 - Letter of Recommendation
j1000 - Letter of Recommendation For those instances when someone has asked you to serve as a reference, this letter will come in handy. It provides a sound opening and closing and offers you ma...

bc500 - Announcing Price Increase-No Reason
bc500 - Announcing Price Increase-No Reason -- This one-page letter introduces a new fee or fee schedule that will soon affect your customers. It does not specify a reason but suggests that the inc...